The issuer behind the guarantee.
An annuity guarantee is a promise from one company, sometimes lasting forty years. The product matters less than the balance sheet standing behind it.
| AM Best rating (US carrier) | A- (Excellent), affirmed April 2025 |
|---|---|
| Parent | Sagicor Financial Co. (TSX: SFC), roots to 1840 |
| Parent S&P rating | BB+ — below investment grade |
| NAIC complaint index | ≈0.19 vs 1.0 industry average |
| US domicile | Texas |
| Known product | Milestone MYGA series |
Checked against public sources on 19 August 2026. Ratings change without notice — a rating without a date is not a rating.
Two ratings describe this company, and honest diligence reads both
AM Best rates the US insurance carrier — the entity that issues your contract — at A- (Excellent), affirmed April 2025 with a stable outlook, and that is the insurance-specific opinion that matters most. S&P separately rates the publicly traded parent, Sagicor Financial, at BB+ — below investment grade on S&P's scale — and the US subsidiary operates with parental capital-maintenance support. Those two facts coexist without contradiction: a soundly capitalized US carrier inside a more leveraged international group. The Toronto listing means more public disclosure than most privately held MYGA competitors provide, which is genuinely useful. The practical read: treat Sagicor as the A- carrier it is, size within guaranty limits as with any A- name, and know that the parent-level rating is the reason its rates sometimes run richer than its US grade alone would predict.
Three things to understand about Sagicor.
The complaint record is the standout and it is not a rounding error
A NAIC complaint index around 0.19 — roughly one-fifth the industry's complaints per premium dollar — on more than $900 million of annual annuity premium is among the best service records in the business, and unlike small-carrier statistics, this one sits on a book large enough to mean something. Ratings measure the promise to pay; complaint indices measure how the paying actually goes. Sagicor scores unusually well on the second.
The 1840 lineage is real and mostly irrelevant to your contract
Sagicor's Caribbean history is among the oldest in the hemisphere's insurance, which speaks to institutional durability. Your contract, though, is issued by the Texas-domiciled US carrier under US regulation and your state's guaranty system — evaluate that entity, on its A-, exactly as this site evaluates every issuer: by the balance sheet behind the specific promise.
Milestone pricing frequently leads the A-or-better board
Sagicor has recently held the top rate among carriers rated A- and above — the honest way to read rate tables, since comparing an A- carrier's rate against B-tier leaders confuses two different products. For a buyer whose floor is the A band, Sagicor belongs on every MYGA quote sheet, with the usual written confirmation of renewal minimums and band thresholds.
How to read any carrier.
Palm Wealth Capital publishes independent annuity research and education. No carrier pays for placement on this site. Nothing here is individualized investment, tax, or legal advice, and no page on this site is a recommendation to buy or avoid any contract. Annuity guarantees rely on the financial strength and claims-paying ability of the issuing insurance company.
Holding a Sagicor contract — or being shown one?
Send the illustration or statement. We will check Sagicor’s current AM Best rating and outlook against the date on this page, read the surrender schedule and any market value adjustment, price the riders, and tell you what the guaranteed terms are rather than the illustrated ones. If the answer is that you don’t need it, that is the answer you get — there is nothing here for us to sell you.